Cancellation policy

Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
to withdraw. The withdrawal period is fourteen days from the day on which you or
a third party designated by you, who is not the carrier, in possession of the goods
have taken or has taken.
To exercise your right of withdrawal, you must inform us (Sabrina Seck, Langehegge 309,
45770 Marl, Germany, exklusiv-art@gmx.de, Phone: 0178-6267865) by means of a
a clear declaration (e.g. a letter sent by post or an email) about
Inform us of your decision to withdraw from this contract. You can do this by...
You may use the attached sample cancellation form, but this is not mandatory.
To meet the cancellation deadline, it is sufficient that you send the notification about the
Send your exercise of the right of withdrawal before the withdrawal period expires.
Consequences of the revocation
If you cancel this contract, we will refund all payments we have received from you.
have received, including delivery costs (excluding additional charges)
Costs resulting from your choosing a different delivery method than the one we offer
(offered, cheapest standard delivery option selected), immediately and
to be repaid no later than fourteen days from the day on which the notification was sent.
We have received your cancellation of this contract. For this refund
We will use the same payment method that you used for the original transaction.
have been used, unless something else has been explicitly agreed upon with you.
agreed; under no circumstances will you be charged any fees for this refund.
We will charge you. We may refuse to refund you until we receive the goods back.
have received the goods back or until you have provided proof that you have returned them.
returned, whichever was the earlier date.
You must return the goods without undue delay and in any event no later than fourteen days.
from the day you inform us of your cancellation of this contract, to us
to return or hand over the goods. The deadline is met if you return or hand over the goods before
Send within the fourteen-day period. You bear the direct costs of
Return of goods. For goods that, due to their nature, are not normal
Items that can be returned by mail cost €60. You must pay
Any loss in value of the goods will only be compensated if this loss in value is due to
a for testing the condition, properties and functionality of the goods
is due to unnecessary handling of them.
The right of withdrawal does not apply to the following contracts:
Contracts for the supply of goods that are not prefabricated and for which
Production involves an individual selection or determination by the consumer.
is decisive or clearly tailored to the personal needs of the
are tailored to consumers

The right of withdrawal does not apply to the following contracts:
Contracts for the supply of goods that are not prefabricated and for which
Production involves an individual selection or determination by the consumer.
is decisive or clearly tailored to the personal needs of the
are tailored to consumers.

Sample cancellation form

(If you wish to cancel the contract, please fill out this form.)
and send it back.)

– To Sabrina Seck, Langehegge 309, 45770 Marl, Germany, exklusiv-art@gmx.de
– I/We (*) hereby revoke the contract concluded by me/us (*) concerning
the purchase of the following
Goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only for notifications on paper)
- Date